• Customer:
    Do you manufacture your own clothes, or do you solely focus on printing?
    Nontrend:
    No, we are not a clothing manufacturer. We work with well-known and trusted manufacturers such as "Gildan" and "Bella + Canvas" for our garments. We focus on the creative aspect by adding our unique illustrations through printing-on-demand services. This allows us to offer you high-quality clothing with our distinct Nontrend designs.
    Customer:
    Do you really ship your goods anywhere in the world? Isn't it expensive?
    Nontrend:
    Yes, we do! We have a global shipping system that allows us to deliver our products worldwide. The cost of shipping varies depending on the destination. We have partnered with manufacturers and couriers in different countries to ensure efficient and affordable delivery. For most countries, shipping costs range from $4-8 USD, but please note that specific shipping fees will be calculated at checkout based on your address.
    Customer:
    If the printing takes place in different countries around the world, does the quality of the shirts vary?
    Nontrend:
    That's a great question! The answer is no. We maintain consistent quality across all our products. We use the same high-quality unprinted garments from popular manufacturers like "Gildan" and "Bella + Canvas" worldwide. Whether it's a t-shirt, tank top, or full printed trousers, the quality and printing technology remain consistent regardless of the country of production.
    Customer:
    Do you provide returns and refunds if I don't like something or if it doesn't fit?
    Nontrend:
    Unfortunately, we do not accept returns for sizing or personal preference. To help you make an informed decision, we provide a detailed size chart in both centimeters and inches. However, if you receive a low-quality or damaged product, please reach out to us, and we will gladly refund your purchase.
    Customer:
    Does your store only accept USD?
    Nontrend:
    Yes, currently we only accept USD as our payment currency. However, your bank will automatically convert the currency if you are using a different currency for payment. Please note that your bank may charge a small conversion fee. While we understand the convenience of having multiple currency options, implementing a multi-currency store at this time would be complex and costly. However, we appreciate your feedback, and if there is a strong demand for it, we may consider adding multiple currency options in the future.
    Customer:
    Are all the illustration designs your own work, or do you purchase them from someone else?
    Nontrend:
    We take pride in saying that all our illustration designs are created by the skilled hand of Nontrend! Every artwork you see on our products is the result of our own creativity and craftsmanship. We value the uniqueness and originality of our designs.